When Being Good is Never Enough

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Last Updated: Aug 6, 2010 – 1:11:39 PM
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Alpine Insights is sponsored by Alpine Archery, on the web at www.alpinearchery.com
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When Being Good is Never Enough

By Dustin Bomley – Production Manager

May 22, 2008 – 10:02:04 AM

Alpine Archery puts everything it has into designing and manufacturing top quality archery equipment like this Silverado, but the heart of Alpine are it’s people.

ALPINE ARCHERY:  Never to Settle for Good Enough!

     Alpine Archery Inc. was founded in 1988. Starting out by building overdraws, the company began to flourish immediately. Alpine introduced its first bow line in 1990 and began revolutionizing the archery industry from then on.

Machined aluminum risers were introduced on production bows and soon the whole industry grabbed hold of the concept. A long list of innovations since 1990 has marked Alpine Archery and the company is held with high regard by competitors and consumers alike.

Megan (account executive & data entry).


Tawni (credit dept. & customer care).

    The cornerstone for this top notch company is the customer service. Alpine relates to every customer, young to old, novice to pro. Touting the best customer service in the archery industry may be a big claim, but it is a true claim. Tie the customer service together with our innovative, unique products and on time shipping and it all spells nothing less than success.

Vince (sales and marketing manager).


Stacey (in-house sales).

The claim of “The best customer service” is not easily made but it starts with even the smallest details being addressed. In this high tech world, one can only find a handful of companies that actually answer the telephone the old fashioned way. With a human being. Try calling any other company and see how long it takes to get through to a real person. At Alpine Archery, the phone rings and SOMEONE real will answer. This concept puts a personal feel to every call. We take pride in our staff, our product, our shipping and overall service. This is evident when one calls and speaks to anyone at the Alpine Factory.

Jeff (warranty and tech).

      At Alpine Archery, we believe the customer deserves to be treated with the utmost respect and courtesy. Our warranty department and sales staff live by this creed every day and every time they deal with a customer. A good sales experience and great product support will always result in satisfied customers and generate more sales.

 

Jeff (warranty and tech).

    Alpine Archery is a company that is known for innovation and building products that are not the same as the others, but perform with the best of them. We will never settle for “Good Enough” when we can accomplish better than the norm. Dedicated to building better products that meet and exceed expectations, we pledge to always back that up with nothing less than the best customer care and service in the entire archery industry.

Nathan (bow assembly lead man).

When you look at making you next archery purchase, look at the details and look to create a personal tie to a company that cares about the customer as much as we care about the product.

  

 

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